95% of both B2C and B2B executives say they believe their customers are changing faster than they can change their businesses. Looking for the latest tech and strategies in CX and marketing? Eager to learn from other brands? Join us for a dose of inspiration at Revive Tech Asia. These sessions are too good to miss!
The Future of UX Design: Trends Designers Should Prepare for in 2024
• Isla Yu, Head of Customer Experience & Research Strategy, Greater China, Qualtrics
• Ernest Hui, Head of UX/UI Design, Cathay Pacific
• Jaslin Goh, Chief Marketing Officer, PayMe by HSBC
• Justin Cheung, Associate Director, UX Design, AIA
Rethinking AI and its impact on Business and Humanity
• Daniel Hulme, Chief AI Officer of WPP and CEO of Satalia
Empowering the World to Design with Canva
• Susan Zhang, Product Localisation Teams Lead, Canva
Marketing & Sales 2.0: The Gen AI Revolution
• James Coghill, Industry Leader, Travel, Google
• Melissa Lau, Head of Business Product Marketing, Greater China Region, Meta
• David Lee, Chief Financial Officer and Head of Product Innovation, EternityX
Strategy spotlight: M&S on the next stage of its transformation
• Idriss Selhoum, Head of Technology - Cloud & Infrastructure, Marks and Spencer
How Will the Metaverse Really Affect Business?
• Prof. Andy Chun, Adjunct Professor of City University of Hong Kong , Former Vice-President of Hong Kong Computer Society , and Regional Director, Technology Innovation of Prudential plc
• Kevin Kwong, General Manager, 9GAG
• Olivia Lee, Co-Founder, LIVVIUM
• Lewis M. Lupton, Chief Metaverse Officer, Shadow Factory
Our Speakers
As the digital landscape continues to evolve, UX design plays a pivotal role in shaping user interactions and experiences. Staying abreast of the latest trends in User Experience provides designers with valuable insights and inspiration to create innovative, user-centric products. As we approach 2024, new trends emerge, offering exciting opportunities to reimagine user experiences. This panel discussion aims to explore and unpack these groundbreaking trends, providing insights for professionals who strive to stay ahead of the curve. Daniel provides a radical new framework for thinking about AI, and discusses how organisations can practically adopt these technologies and avoid being seduced by the hype. He argues that whilst these technologies are incredible at creating growth and streamlining operations, for companies to stay innovative they need to also use AI to unlock the creative capacity of their workforce. Daniel also covers the macro impact these technologies may have over the coming decades. The emergence of the metaverse has sparked considerable interest and curiosity within the business world. This panel discussion aims to explore how the metaverse will truly affect businesses. Join us as we delve into the transformative potential of the metaverse and its implications for marketing strategies, customer engagement, and brand experiences. Launched in 2013, Canva is an online design and visual communication platform with a mission to empower everyone to design anything and publish anywhere. Programme
We have users in more than 190 countries and product available in more than 100 languages. More than 200 designs are created with Canva per second.
Join the session to hear about How did Canva start? What are Canva's goals for the future? And most importantly, how have we grown Canva's team and culture.
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We are committed to protecting your privacy. We will never collect information about you without your explicit consent.
We are committed to protecting your privacy. We will never collect information about you without your explicit consent.
We are committed to protecting your privacy. We will never collect information about you without your explicit consent.
We are committed to protecting your privacy. We will never collect information about you without your explicit consent.
Prof. Andy Chun is a renowned AI pioneer and global tech visionary who has been driving digital innovation for nearly four decades across various industries. He is widely regarded as the leading AI figure in Hong Kong. He is currently the Regional Director of Technology Innovation at Prudential plc, where he is a global evangelist for the adoption of cutting-edge technologies to improve customer health and wealth. Prior to Prudential, he was the CEO of several tech startups and a Computer Science professor and the CIO at City University of Hong Kong. Prof. Chun is actively involved in community service and is an AI advisor and former Vice-President of the Hong Kong Computer Society, an honorary Adjunct Professor at City University of Hong Kong, and a senior advisor to various Hong Kong Government bodies. He has been recognized as Hong Kong’s top CIO and one of Greater China’s top five CIOs. He has also received numerous international AI awards for his work. He holds a Ph.D. in Electrical Engineering from the University of Illinois at Urbana-Champaign and has completed technology executive MBA training from Boston University.
A seasoned professional with two decades of experience across diverse industries, Olivia Lee is a pioneer in the world of Web3 and digital fashion. An unexpected encounter with a metaverse investment deck ignited Lee's journey into the digital realm, leading her to embrace crypto, acquire NFTs, and explore the metaverse. She is the Co-Founder of a Web3 and Metaverse Consultancy LIVVIUM. LIVVIUM bridges the digital frontier, guiding brands through immersive commerce, metaverse exploration, and Web3 thought leadership to thrive in tomorrow's connected world. Her hands-on approach as a metaverse explorer empowers her to help clients navigate the digital landscape effectively. She has explored over 20+ metaverse platforms and over 60+ worlds. With her rich tapestry of experiences and deep understanding of the Web3 space, Lee is shaping the future of the fashion industry within the digital realm. Her unique blend of experiences has equipped her to excel in the ideation stage of projects and economy design. Lee leverages this expertise in her role as Head of Digital Fashion at AllStarsWomen, where she has been instrumental in crafting the platform's intricate economic design. Her contributions to the platform not only align with her passion for supporting women-led initiatives but also further her commitment to bridging the gender and As a thought leader in the Web3 space, Lee shares her knowledge through her LinkedIn series, LIVVIUM Top10 (#livviumtop10) and LIVVIUM DEEP DIVE (#livviumdeepdive), and is regularly sought after for expert commentary. Olivia Lee has been recognized as a key figure in the Web3 space, featured in the "Top 100 Global Women of the Future of Emerging Tech Vol. 2" in 2023. This recognition is a testament to her pioneering work and influence in the technology industry. Website: livvium.com (launching soon) Linkedin: www.linkedin.com/in/olivialee3 Twitter: @livvium
Megha Chaddah is a broadcast journalist with over a decade of experience in newsrooms in Hong Kong and India. She’s been a keen follower of the global financial markets and has closely monitored its vagaries from the time she kick-started her career, a little before the Great Financial Crisis. Megha has been immersed in the world of blockchain technology and crypto currencies for almost 2 years - from the highs of US$3 trillion in crypto market capitalisation in November 2021 to it all unravelling a few short months later, from the collapse of algorithmic stablecoins to the demise of one of the biggest crypto exchanges, it’s been quite the ride. But she firmly believes we are at the cusp of a new financial revolution, one driven by blockchain technology. And as the ecosystem builders battle the crypto chill, we will possibly see the foundation of a new alternative financial architecture being established - one that lets people control their own financial destiny. In the most simple of terms, we are at the early days of a new financial revolution, a time where products, apps and technology that have never been seen or possible before, will all become a reality.
Born and raised in the heart of Asia's tech hub, Lewis is a native trilingual and seasoned creative technologist experienced across diverse brands, industries, and cultures. A pivotal member of a multi-disciplinary team at Shadow Factory, Lewis connects creativity with technology to deliver innovative problem-solving solutions for global brands to enable, elevate, and enhance extraordinary immersive experiences for consumers. Currently Chief Metaverse Officer to Shadow Factory, he works closely with industry-leaders and stakeholders in strategy and utility of emergent frontier technologies to deliver on KPIs and drive results. With over 5 years of success in digital strategy, design thinking, and frontier technologies, Lewis is driven by a passion for an innovative, collaborative, and sustainable future.
Kevin boasts 17 years in business and product development, navigating Fortune 500 companies and agile start-ups. With key management roles at 9GAG and BC Group, he has proven successful in helping companies with digital transformation into Web3 and digital assets. A graduate of The Chinese University of Hong Kong and the University of Waterloo, Kevin merges corporate strategy with start-up dynamism. Fortified by a Project Management certification, his leadership consistently drives growth and innovation.
Justin leads UXUI at AIA Group. He is responsible for UXUI quality, culture, process in 18 markets across Pan-Asia. He works with his team to continuously enhance user experience for customers, agents and partners on digital platforms and enable efficient delivery via AIA’s design system. Previously, he held a position at Meta, where he led product design and drove revenue and efficiency for clients in Greater China, one of the company’s largest markets globally. And he managed UX at Accenture HK, delivering end-to-end digital products from proposition, roadmap to implementation and scale.
Jaslin had deep and broad commercial, digital and customer experience across various sectors such as banking/finance, hospitality and retail by holding senior management positions in both client, management and consulting positions across North Asia, Asia Pacific and Greater China. She is currently the Chief Marketing Officer of PayMe by HSBC based in Hong Kong. In this fintech startup within HSBC, she leads the Marketing, User Design and Customer Experience functions. She spearheaded the commercialisation of the payment applications, design engaging in-apps user journeys, foster strong partnership collaborations and raise the profile of the brand to lead the growth of customer base and usage programs. She is also an active speaker at various marketing, digital and customer experience forums in Asia Pacific, Greater China region. She is also honoured to be one of the awardees for Women to Watch (Campaign Asia) in 2022, Distinguished Marketing Leadership Awards HKMA 2022.
James is responsible for leading Google’s relationship with global travel partners, where he marries his passion for new and exciting technologies and marketing to help partners build brands and drive profitable growth. James is currently advising a number of partners on how Google AI can transform their businesses across Ads and Cloud, bringing together his deep understanding of digital marketing and Google’s technologies to help them navigate the Generative AI landscape. James has just celebrated his 12th year at Google and previously held roles in London and New York across the Google Analytics and Platforms businesses. James lives in Hong Kong with his wife and daughter. During his free time, you will find him making the most of Hong Kong’s beautiful hikes and beaches.
Isla is the subject matter expert in CX and research programs for Qualtrics in Greater China. As a certified XM Professional, she works with companies across Greater China and South East Asia, providing thought leadership to help them set out and achieve their strategy and vision for their experience management program. Isla brings in a decade of experience working in customer experience and insights roles. Prior to joining Qualtrics, Isla has shaped the customer insights programme for Cathay Pacific to drive better experience design, and enable customer-centric decisions across commercial, product and marketing teams. She also drove digital experience transformation, customer engagement and insights generation for the Sun Hung Kai Group across its businesses in properties, retail, telecomms, hospitality and facility management.
Ernest has extensive experience in the media and entertainment industry, playing a key role in launching one of Southeast Asia's largest OTT platforms, transforming the way people consume content in the region. As Head of UX/UI Design Cathay Pacific, his expertise lies in delivering exceptional premium experiences for customers. This is especially important in the resurgence of demand for travel as the world reopens post pandemic. He believes in taking a collaborative approach, working closely with stakeholders to ensure that the user's needs are at the forefront of every design decision
David Lee is a financial and legal strategist and entrepreneur. He is currently the CFO and Head of Product Innovation of EternityX Marketing Technology Limited, China’s acclaimed pragmatic AI marketing technology platform empowering cross-cultural, cross-border connection between global brands and consumers. David's career has been propelled by an innate curiosity to deeply understand the business models of various industries, the financial mechanics underpinning these models, and a profound passion for technology. At EternityX, he plays a pivotal role in integrating Generative AI into the company's solutions, driving not only the enhancement of marketing strategies but also fostering creativity, innovation, and efficiency in product development and operations. Beyond his role at EternityX, David applies his financial, legal acumen and strategic expertise to identify compelling early-stage startups and investment opportunities, including those that harness the potential of AI. Prior to his current role, David served as a legal counsel at Simpson Thacher & Bartlett, one of the world's leading international law firms. He provided strategic advice to founders, management teams, and various international financial institutions on matters ranging from strategic decisions and private financings across different stages, to initial public offerings and other corporate matters. David played a key role in advising Alibaba on its landmark IPO in the United States, as well as the IPOs of prominent Internet companies such as Qutoutiao (趣頭條). David also advised international financial institutions in numerous high-profile transactions involving companies such as Weibo (微博), Qunar (去哪兒), and Vipshop (唯品會). Areas of Expertise: Digital Marketing, Capital Market and Corporate Law, AI, Web3 Languages Spoken: English & Mandarin
Daniel Hulme (PhD) is a globally recognised expert in Artificial Intelligence (AI) and investor in Emerging Technologies. He's the CEO of Satalia, an award-winning company that provides AI products and solutions for global companies such as Tesco and PwC. Satalia exited to the world's largest marketing company in 2021, WPP, where Daniel is now the Chief AI Officer; helping define, identify, curate and promote AI capability and new opportunities for the benefit of the wider group and society. He is co-Founder of Faculty AI as well as advisor to responsible AI and AI assurance startups such as Holistic AI. Daniel has over 20 years academic experience with AI. Having received a Masters and Doctorate in AI at UCL, Daniel was previously Director of UCL’s Applied AI MSc (Business Analytics), where he is now UCL’s Computer Science Entrepreneur-in-Residence and a lecturer at LSE's Marshall Institute, focused on using AI to solve business and social problems. Daniel is also an Impact Board Member of St Andrew’s University Computer Science department. Passionate about how technology can be used to govern organisations and bring positive social impact, Daniel is a popular keynote speaker specialising in the topics of AI, ethics, metaverse, emerging technology, innovation, decentralization and organisational design. He is a serial speaker for Google and TEDx, holds an international Kauffman Global Entrepreneur Scholarship, and is a faculty member of Singularity University. Daniel is a contributor to numerous books, podcasts and articles on AI and the future of work. His mission is to create a world where everyone has the freedom to spawn and contribute to innovations, and have those innovations become free to everyone. He has advisory and executive positions across companies and governments, and actively promotes purposeful entrepreneurship and technology innovation across the globe.